Service & Customer Service
We offer training and seminars on the topics of service and customer service.
Extensive expertise for customer-oriented workflows
Good service contributes significantly to customer satisfaction and thus to the success of a company. That's why we teach methods on how to offer your customers holistic services without appearing pushy. Discover our seminar offers:

Prof. Behaviour on the phone

Consistent customer orientation in the transport and logistics market

Professional complaints handling - complaints as an opportunity

Professional sales talks for service and order taking

Quick-wittedness & Conflict Management

Trouble makes trouble even worse
