Service & Customer Service
We offer training and seminars on the topics of service and customer service.
Extensive expertise for customer-oriented workflows
Good service contributes significantly to customer satisfaction and thus to the success of a company. That's why we teach methods on how to offer your customers holistic services without appearing pushy. Discover our seminar offers:
Prof. Behaviour on the phone
Consistent customer orientation in the transport and logistics market
Professional complaints handling - complaints as an opportunity
Professional sales talks for service and order taking
Quick-wittedness & Conflict Management
Trouble makes trouble even worse
