The training is the basic training for all sales staff and is also suitable as a "refresher".
In addition to imparting theoretical knowledge about how to conduct a professional and structured sales talk, it also focuses on personal requirements and the right attitude towards sales.
The compact and efficient training measure enables participants to get started in active sales work very quickly.
The practical nature of the training in particular ensures that what has been learned can be successfully implemented quickly in day-to-day business.
The improvement in performance is visible in the short term.
Learning objectives
Getting to know your own sales personalityBeing able to conduct structured sales talks
Carry out needs analyses efficiently
Being able to use benefit/advantage arguments profitably
Designing the closing phase professionally
Contents
- Attitude towards sale- Modern business etiquette
- Preparation of sales talks
- Arrange appointments
- Concrete and confident conversation starters
- Handling of objections
- Needs analysis and questioning technique
- Consistency analysis as a purchase booster, motivation to change
- Benefit/advantage argumentation
- Price quotation, price negotiation
Closing techniques
Interview follow-up
Seminar format
