Liability and insurance - Module I - Basics for freight forwarding practice

Liability and insurance - Module I - Basics for freight forwarding practice

PSKK 10. June 2021Presence, Customs, Atlas, AEO & transport law

Liability and Insurance - Module II - Workshop for Experts

PSKK 10. June 2021Presence, Customs, Atlas, AEO & transport law

Damage minimization in the warehouse - Workshop

PSKK 10. June 2021Presence, Handling & disposition

Economic success factors in scheduling

PSMH 16. April 2024Presence, Handling & disposition

Communication center disposition

PSMH 16. April 2024Presence, Handling & disposition

Prof. Behaviour on the phone

PSKK 10. June 2021Presence, Service & customer orientation

Inspiring customers - customer orientation in the logistics environment

PSKK 10. June 2021Presence, Service & customer orientation

Complaints as an opportunity - professional complaints handling

PSKK 10. June 2021Presence, Service & customer orientation

Professional sales talks for service and order taking

PSKK 10. June 2021Presence, Service & customer orientation

Communicate confidently with customers

PSMH 16. April 2024Presence, Service & customer orientation