Whether you want to or not:
You always have to negotiate.
Negotiating is part of your daily business:
- Discussing the purchase price with the service provider
- Negotiating the terms of the contract with the customer
NEGOTIATING is two-way communication with the aim of reaching an agreement,
when you have both common and conflicting interests with the other party.
Are you a confident negotiator?
Can you deal professionally with unfair negotiation methods?
This training will help you considerably.
Learning objectives
Gain confidence to be able to conduct difficult negotiations.Learning to deal with unfair negotiation methods.
Contents
- Problems and obstacles in negotiations- The Harvard principle for successful negotiation:
- Methods and tools
- Fact-based negotiation
- The challenges
- Unfair negotiation methods
- Practical exercises
Seminar format
