Time and again, even well-planned change processes are delayed in medium-sized forwarding and logistics companies,
because the dynamics of change are not known, the typical phases are misjudged and interventions do not work.
Find out which laws govern change processes, which types of resistance need to be considered and how you can use the nature of change to your advantage.
Learning objectives
Understanding and using change as a systemic processManaging resistance
Professional support and management of change processes
Contents
- Perception of changes- Dynamics of change processes
- Types of resistance
- Phase-specific intervention strategies
Seminar format
