Experienced sales staff learn how to further improve their communicative and personal effectiveness and charisma in the sales force. Knowledge is imparted on the topics of "Rhetorical skills", "Body language excellence" and "Mental strength".
Learning objectives
Improving linguistic assertiveness in salesExpansion of sales skills and influencing competence
Acting confidently in difficult sales conversations
Using your body language effectively
Gain awareness of your personal impact
Contents
- Analysis of personal impact in sales talks- Mental strength/internal attitude
- The first impression - the moment of decision?
- Rhetorical skills - "He who asks leads!"
- SPKG method ‐ Professional needs assessment
- Strategic dialog
- Non-verbal communication
- Building relationships in sales talks
Seminar format
