Experienced sales staff learn how to further improve their communicative and personal effectiveness and charisma in the sales force. Knowledge is imparted on the topics of "Rhetorical skills", "Body language excellence" and "Mental strength".
Learning objectives
Improving linguistic assertiveness in salesExpansion of sales skills and influencing competence
Acting confidently in difficult sales conversations
Using your body language effectively
Gain awareness of your personal impact
Contents
Analysis of personal impact in sales talksMental strength/internal attitude
The first impression - the moment of decision?
Rhetorical skills - "He who asks leads!"
SPKG method ‐ Professional needs assessment
Strategic dialog
Non-verbal communication
Building relationships in sales talks
Seminar format